When you submit a candidate on juucy, our internal Quality Control (QC) team reviews the profile before it is shared with the client. Sometimes, a candidate may not meet all the must-have criteria and will be placed “in review.” This article explains:
Why we have Quality Control
What “in review” means
How to respond correctly
Common reasons for review
Best practices to maximize your candidate’s chances
Why Does juucy Have Quality Control?
We promise our clients a highly curated experience. One of the reasons they come to juucy because they are overwhelmed by unsuitable profiles from job boards. Our goal is to:
Only forward strongly matching candidates.
Save clients time and effort.
Maintain trust and high standards.
That's why every candidate is checked by our internal team before being sent to the client.
What Happens When a Candidate Is “In Review”?
When your candidate does not pass the initial QC check, they are put “in review.” You will receive a transactional email with:
The new candidate status: In Review
A message from the QC team explaining what is missing
Important: Please do not reply to the email but slide directly into the comment section of the candidate concerned!
Common Reasons for “In Review” Status
Reason
Example
Tip
Skill gap
No clear experience with AWS or Kubernetes
Add explanation if it's missing from the CV
Salary too high
Exceeds the client’s budget
Clarify flexibility
Location mismatch
Too far from client’s office (on-site role)
Check willingness to relocate or commute
Language skills not met
No confirmation of required language level
Add voice sample or clarify fluency
Missing information
CV is incomplete or vague
Ask your candidate, then update the comment section
How Should You React?
You should always respond via the comment section on the platform. Here's how to handle different situations:
Scenario 1: Your Candidate Does Meet the Criteria
The CV might not show it clearly, but you know your candidate has the required experience.
Action:
Add a comment on the platform with specific context (e.g. "He has 4 years of AWS experience – just not listed clearly in CV.")
Click Send – our team will re-review and likely forward the candidate.
Scenario 2: Your Candidate Does Not Meet the Criteria
Your candidate lacks the must-have skills or requirements.
Action:
Be transparent and let us know.
If the missing criteria are must-haves, the candidate will likely be rejected.
If they are nice-to-haves, make a case: “He lacks Kubernetes, but is a DevOps expert with similar tools and high learning agility.”
Tip: Show why the client should still consider your candidate!
Scenario 3: You’re Not Sure
You don’t know if the candidate meets the criteria.
Action:
Reach out to your candidate quickly.
Once clarified, return to the comment section and update us.
Summary – What You Should Always Do
Respondvia the platform comment section
Provide clear and honest context
Make a case for your candidate where applicable
Be fast – this improves candidate experience
Reach out to your candidate if you need more details
Need Help?
If you're ever unsure how to proceed, our team is here for you. If you get stuck, you can contact Chris via Slack or email (christian@juucy.io) – we’re happy to support you.
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