How Tracify Secured Top Talent in Customer Success and Product Marketing with juucy

Tracify GmbH is a Munich-based technology company providing GDPR-compliant tracking and attribution solutions for the European market. By combining technological innovation in tracking with the highest privacy standards, Tracify helps performance marketers maximize marketing efficiency — without operating in legal grey areas.

• Hiring for two core growth functions: scaling Product Marketing (go-to-market & enablement) and Customer Success (1st-level support & customer satisfaction) to keep up with Tracify’s growth.
• Rare skill-mix in Product Marketing: strong project management skills, ability to translate technical features into messaging, plus hands-on execution across enablement, campaigns, content, email/ABM, vendors & events.
• High ownership in a lean setup: direct CEO/CCO collaboration, requiring end-to-end responsibility and structured execution.
• Customer-facing and operational skill-mix in Customer Success: handling support tickets, owning the Helpcenter, managing escalations, and improving CS processes with Commercial, Product & Tech.
• Language & communication: fluent German and English, strong stakeholder management, and clear communication in a fast-paced startup environment.
• Quality-first, without slowing down: finding candidates who match Tracify’s direct, analytical “get things done” culture while keeping speed high.

• Successful hires: Within the collaboration, Tracify hired for both the Product Marketing and Customer Success function — supporting their next growth phase with critical new team members.
• High-quality candidate delivery: Recruiters on juucy delivered a strong level of applicant quality, with profiles that matched Tracify’s expectations around ownership, communication skills, and startup fit.
• Streamlined communication with recruiters: The juucy platform enabled smooth coordination and clear feedback loops — keeping collaboration efficient and transparent throughout the process.
• Hands-on support from juucy Account Management: Tracify particularly valued the close support from their account manager Chris, who helped drive alignment, speed, and structure across the hiring process.